Please refer to your order confirmation email – ‘View Order Status’ button which will take you through to our live tracking system. Any issues please contact our customer service team at [email protected]

Once your link shop closes, your order will be sent through to our production team! All My Club garments are bespoke, so please allow 5-6 weeks for you to receive your order. If you require any further information on this, please contact your club order organiser or our customer service team at [email protected] Please note that delivery times may vary during Christmas.

To amend your order, please ensure that your link shop is still opened and contact our customer service team requesting any changes. However, once a link closes, unfortunately orders cannot be amended. If you require further information on this, please contact our customer service team at [email protected]

Yes of course – we have our most popular packs advertised on our website however if you do not see what you are looking for send us a message and we will send you a personalised quote. If ordering through the link, packs have been confirmed with link organiser and changes cannot be made at this point.

When ordering a pack deal, it is not possible to mix between the two age ranges. These items will have to be bought individually.

Please check our Returns Policy on the web site

If your order is missing any items, please contact our customer service team at [email protected]

If you wish to amend your address, please request assistance from our customer service team at [email protected]

We accept card payments via the Stripe payment gateway.

Standard £5 for UK delivery

We have our sizing chart available to download from our website: https://myclubgroup.co.uk/catalogue-sizeguide/